Dumb AI is pushing out good UX

A cautionary tale about the Washington Post. Continue reading on UX Collective » Facial expressions don’t always reveal true emotions — but that hasn’t stopped AI from trying to analyze them anyway. “How emotion recognition software strengthens dictatorships and threatens democracies”, source Imagine walking into a classroom where AI-powered cameras track students’ facial expressions, rating their attentiveness and …

Shaping minds: how first impressions drive AI adoption

Make-or-break moments. The first interaction with an AI system — whether it’s a website, landing page, or demo — shapes the mental model of the system. This, in turn, determines whether it will be adopted or not. Are these decisions driven by emotion or logic? Here’s how Technology Adoption Theory unpacks the mechanisms of technology acceptance, with insights applied …