How to write a title no one will read

7 tips for creating the worst design story titles from a UX writer. Continue reading on UX Collective » A basic quality tool for problem solving Showcase and explanation of a simple but powerful problem solving diagram to manage both simple and complex cases individually or with large teams An example problem solving diagram. Mapping the problem-solution …

When to workshop

Knowing when to run a workshop is as important as knowing how to run a workshop I love workshops. I love discussions that end in tangible to-do lists. I love a defined structure. I love creativity within that structure. I love ‘alignment.’ I love cheerfully winning over the biggest skeptic in the room. I love being …

Why aren’t there more UX sociologists out there?

How sociology could broaden the perspective on digital design that today's psychology centric approach doesn’t fully cover. Photo by Kaleb Nimz on Unsplash In the fast-paced world of digital design, UX, and service design, psychology often takes center stage. The discipline’s focus on understanding the individual — how people think, feel, and behave — makes it an obvious choice for those …

Figma’s UI3: the psychology of adaptation

Figma’s UI3: The Psychology of Adaptation When Figma released its UI3 update, the design community responded with reactions ranging from excitement to frustration (the frustration seems to be prevailing). The changes promised enhanced functionality and a more streamlined experience, but for many, the shift was disorienting. Understanding why it takes time to adapt to such …

Overcoming UX recommendation resistance

Effective strategies for addressing stakeholder skepticism and ensuring user-centered design decisions. Photo by JESHOOTS.COM on Unsplash As a UX researcher, you’re well acquainted with the hard work: you’ve carefully planned and executed research, discovered valuable insights, and developed recommendations that could greatly enhance the user experience. Yet, when it’s time to present your findings to stakeholders, …

Simple recall testing for B2B UX

I’ve tried a simple recall method with cashiers to determine if it could be a useful and cheaper alternative for B2B UX testing. Continue reading on UX Collective » Figma AI tools: I’m not worried about my job anytime soon based on what I saw. The features are awesome but we’re far off from replacing designers. …

Back of the TV (?) UX

Why Information Architecture (IA) and Sitemaps are essential to designing great user experiences and not always sexy artifacts. Continue reading on UX Collective » Riding the cyber serpent. “I’m sorry, Dave. I’m afraid I can’t do that.” — HAL 9000 (2001: A Space Odyssey 1968) | AI image created using prompts by the author on Midjourney, Runway.ai and …